Privacy Policy

1. Introduction

Preparox (“we”, “our”, or “us”) is an AI-powered interview preparation platform for iOS and web. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our application.

By using Preparox, you agree to the practices described in this policy. We are committed to protecting your privacy and handling your data with transparency. If you have any questions, contact us at privacy@preparox.com.

2. Information We Collect

2.1 Account Information

When you create a Preparox account, we collect:

• Full name
• Email address
• Profile photo (optional)
• Industry, target role, and experience level (used to personalize your practice sessions)

2.2 Audio Recordings

The core function of Preparox is AI-powered mock interview practice. When you record your answers, we collect your voice recordings. These recordings are transmitted to our AI processing pipeline to generate real-time feedback, scores, and transcripts. Audio recordings are stored securely and are associated with your account.

2.3 Usage and Interaction Data

We collect data about how you interact with the app, including:

• Session starts and completions
• Questions answered and scores received
• Streaks and progress milestones
• Feature interactions (e.g., which sections you use most)

2.4 Purchase Information

When you subscribe or make a purchase, Apple processes your payment. We do not collect or store your credit card or payment details. We do receive confirmation of your subscription status and purchase history from Apple.

2.5 Diagnostic Data

We collect anonymized crash reports and performance data to improve app stability. This data is not linked to your personal identity.

2.6 Customer Support Data

If you contact us for support or submit feedback, we collect the content of your communication and associate it with your account to resolve your issue.

3. How We Use Your Information

• App Functionality: To authenticate you, personalize your practice sessions, and deliver AI-generated interview questions and feedback.
• Performance Analytics: To analyze how users engage with features, improve our AI models, and measure the effectiveness of our coaching.
• Progress Tracking: To display your scores, streaks, and improvement history within the app.
• Subscription Management: To verify your subscription status and grant access to premium features.
• Customer Support: To respond to your inquiries and resolve technical issues.
• Safety and Security: To detect and prevent fraud, abuse, and unauthorized access.

4. Data Sharing and Third Parties

We do not sell your personal data. We do not share your data with advertisers. We share data only with the following categories of service providers who help us operate Preparox:

• Supabase: Database and authentication infrastructure. Your account data and session history are stored securely on Supabase servers.
• AI Processing Providers: Your audio recordings and text responses are sent to AI providers (such as OpenAI's Whisper for transcription and large language models for feedback generation) to generate coaching output.
• Apple: For payment processing, push notifications, and App Store distribution.
• Crash Reporting: Anonymized diagnostic data is sent to our crash reporting provider to monitor app stability.

All third-party providers are contractually required to protect your data and may not use it for their own purposes.

5. Data Retention

We retain your account data for as long as your account is active. Audio recordings are retained for up to 90 days after each session to support replay and review features, after which they are permanently deleted. You may request deletion of your account and all associated data at any time by contacting privacy@preparox.com.

6. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate data.
• Deletion: Request deletion of your account and personal data.
• Portability: Request your data in a portable format.
• Objection: Object to certain uses of your data.
• Withdrawal of Consent: Withdraw consent for optional data collection at any time.

To exercise any of these rights, contact us at privacy@preparox.com.

7. Children's Privacy

Preparox is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

8. Data Security

We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, access controls, and regular security reviews. No system is 100% secure. If you believe your account has been compromised, contact us immediately.

9. International Data Transfers

Preparox is operated from Egypt and serves users globally. Your data may be processed in countries outside your own, including the United States, where our infrastructure providers operate. By using Preparox, you consent to these transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via in-app notification or email. The effective date at the top of this document reflects the most recent update.

11. Contact Us

If you have any questions about this Privacy Policy, please contact:

Preparox · Privacy Policy · Version 1.0 · April 2026